VINCE

The pandemic was a challenge for organizations that provide face-to-face integration services for migrants. It showed that there is a need to modernize integration services and develop them to meet the mode of action of today. The biggest challenges are not access to equipment or the digital skills of the service users, but the services themselves: How to turn the communicative, active and participative nature of individual and group-based integration services into the virtual, digital world?

The main objective of VINCE is to develop and improve public integration services. The project will develop a joint model of a virtual integration center, containing both existing and new integration services. The model is coded into a digital platform that forms a technical basis for developing prototype platforms for the partners, according to their local needs.

Some of the integration services will be common for all participating organizations, for example native and easy-language health advise material, open discussion groups in native languages etc. Other services will be designed more specifically for the participating organizations.

The center will promote two-way integration processes in communities. The model and the platform will be done in co-creation with the target group (migrants) and service providers in order to ensure their inclusion and maximize the adequacy of the platform. During the project, new networks between integration organizations are established which enables sharing of material, knowledge and good practices.

The integration center model that is compiled and described will support new organizations in establishing their own integration center. Municipalities, NGOs and other organizations that work in the field of integration will benefit from the project.

Total budget 2 599 443 euro. Budget per partner: TUAS 659 932, Turku 548 535, Sateenkaari Koto 272 319, FMC 731 582, CAB-O 387 075.

Expected results

A virtual platform is created and virtual counselling services for migrants is integrated into the platform.

Duration 01.04.2023 - 31.03.2026

Total budget

Programme priority

Improved public services

Programme objective

PO7 - Improved public services and solutions for the citizens

Lead partner

Turku University of Applied Sciences

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